Privacy Policy

At Kalulan, your privacy matters. We want to be transparent about why we collect your personal information and how we use it to serve you better.

Why do we collect your personal information?

We collect your data to:

  • Process and complete your orders accurately and on time
  • Communicate important updates about your order and our services
  • Provide personalized customer support tailored to your needs
  • Improve our website, products, and overall shopping experience

Why do we need your contact details?

Your contact information (like your email, phone number, and shipping address) helps us:

  • Confirm your orders and send timely updates
  • Reach you quickly if there’s an issue with your purchase
  • Deliver your products efficiently and securely

Why do we require payment information?

Payment details are essential to:

  • Process your transactions securely through trusted payment gateways
  • Protect you and us from fraud and unauthorized payments

We never store your payment card information on our servers.

Why do we keep your data after purchase?

Keeping certain data allows us to:

  • Assist with returns, refunds, and exchanges
  • Resolve any disputes or concerns about your orders
  • Comply with legal and financial obligations

Why do we share your information with third parties?

We only share your information with trusted partners who help us:

  • Ship your orders to your doorstep
  • Process payments securely
  • Improve our services (e.g., marketing platforms, customer support tools)

We require these partners to protect your data with the same care we do.

Why do we use cookies and tracking technologies?

Cookies help us:

  • Understand how you use our website
  • Personalize your experience and show relevant offers
  • Analyze traffic and improve site functionality

You can manage cookie preferences in your browser settings.

Why do we protect your data with security measures?

We implement strict security protocols because:

  • Your data’s safety is our priority
  • We want to prevent unauthorized access or breaches
  • We are committed to maintaining your trust and confidence

Why don’t we collect data from children?

Our services are not designed for children under 16 because:

  • We want to protect children’s privacy and comply with legal requirements
  • We do not knowingly collect personal information from minors

If you are a parent and suspect your child’s data has been collected, please contact us immediately.

Why should you contact us about your privacy?

If you have questions, concerns, or want to exercise your rights regarding your personal data (like access, correction, or deletion), we’re here to help. Reach out at support@kalulan.com, and we’ll respond promptly.